Privacy Policy

Last updated: February 2024

1. Introduction

Elegance Restaurant ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or dine at our restaurant.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Make a reservation
  • Contact us via email or phone
  • Subscribe to our newsletter
  • Participate in surveys or promotions

This information may include: name, email address, phone number, and any special dietary requirements or preferences you share with us.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed

3. Use of Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings.

Types of cookies we use:

  • Essential Cookies: Necessary for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Marketing Cookies: Used to deliver relevant advertisements

4. How We Use Your Information

We use the information we collect to:

  • Process and manage your reservations
  • Respond to your inquiries and provide customer service
  • Send you updates, newsletters, and promotional materials (with your consent)
  • Improve our website and services
  • Comply with legal obligations

5. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party companies that help us operate our business (e.g., reservation systems, email services)
  • Legal Requirements: When required by law or to protect our rights

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Under GDPR and UK data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at privacy@elegance-restaurant.com

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Elegance Restaurant
123 Gourmet Street
London, SW1A 1AA
Email: privacy@elegance-restaurant.com
Phone: +44 20 1234 5678